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What are the Stages of CRM Development?

In today's business environment, Customer Relationship Management (CRM) systems play a crucial role in helping organizations optimize their processes and improve interactions with customers. Recognizing the importance of fostering lasting relationships with clients, CRM development has undergone significant advancements over time. Starting from basic database management, it has progressed into sophisticated, AI-powered platforms that cater to the changing requirements of businesses. This discussion explores the stages of CRM development, highlighting key milestones and innovations that have influenced the trajectory of this vital business function.